Thank you for your interest in our website. The protection of your personal data is important to us. In the following, you will find information on the handling of your data that is collected through your use of our website. Your data will be processed in accordance with the legal data protection regulations. Insofar as links are provided to other websites, we have neither influence nor control over the linked contents and the data protection regulations there. We recommend checking the data protection declarations on the linked websites to determine whether and to what extent personal data is collected, processed, used or made available to third parties.
Responsible body within the meaning of data protection law
31137 Hildesheim, Germany
+49 5121 880 56-00
Contact details of the data protection officer
Data processing by visiting our website
To ensure a smooth browsing experience on our website, your Internet browser will transmit data to our web server. We record the following data during this process to facilitate communication between your browser and our server:
- Visited domain
- date and time of the request
- We record the page from which the file was requested to enhance your browsing experience.
- Access status (file transferred, file not found, etc.)
- Web browser and operating system used
- IP address of the requesting computer
- Transmitted data volume
We collect the listed data to ensure a smooth connection establishment of the website and to enable a comfortable use of our website by the users. In addition, this log file serves the evaluation of system security and stability as well as administrative purposes.
The legal basis for the temporary storage of data or log files is Art. 6 para. 1 lit. f DSGVO.
To ensure the security of our web server, we may temporarily store this data to prevent any attempted attacks. It is not possible for us to draw conclusions about individual person on the basis of this data. After a maximum of seven days, we make the data anonymous by shortening the IP address to the domain level, which prevents any identification of individual users. We use this anonymous data solely for statistical purposes, and it is not merged with any other data sources.
Contact form and contact by e-mail
If you contact us via our contact form or email, we will store your name, contact information and the details of your enquiry to enable us to process your request and follow up with any necessary questions. We may also share this information with our international partners (Sales, Service or Schooling) for processing purposes. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 letter f DSGVO and, if applicable, Art. 6 para. We will retain your data only for the necessary time required to process your inquiry and fulfill any contractual obligations, as per the regulations stated in Art. 6 para. 1 letter b DSGVO. We prioritize the safety and security of your personal data. Once the relevant process is completed, we will take immediate and secure steps to delete any personal data collected from you, except in cases where legal or other obligations require retention.
You have the possibility to register for certain services provided on our website and thus create a user profile. We collect and use the following personal data during registration and setup:
- First name, surname, salutation
- User’s e-mail address
- date and time of registration
In addition, voluntary information can be provided (e.g. telephone number etc.). To ensure a seamless registration process and enable you to access all features of our website, we kindly ask you to fill in the mandatory data marked with an asterisk in the input mask. With your user account you will have the possibility to use further parts of our website and to log in for the offers you have purchased. By providing your consent, we will process your data in accordance with Art. 6 para. 1 lit. a DSGVO or Art. 6 para. 1 lit. b DSGVO, whichever is applicable, to provide you with the requested services.. We will promptly delete your data as soon as you delete your user account on our website, provided that there are no legal storage obligations.You can usually change and/or delete your user account, including the data you have provided, directly in your user account after logging in or by sending a message to the responsible person named at the beginning.
To access our online shop, we offer the option of registering to create a customer account by entering personal data. The data is entered into an input mask and transmitted to us and saved. The data will not be passed on to third parties. When registering for a customer account, we store the following data necessary for the conclusion and fulfilment of the contract:
- last name
- street address
A registration of the user is necessary to fulfil the contract or to carry out pre-contractual measures or to provide the desired services. The legal basis for the processing of data is Art. 6 para. 1 lit. b DSGVO. The data will be deleted when the data is no longer required for the execution of the contract. Even after conclusion of the contract, it may be necessary to store personal data of our contractual partners in order to fulfil contractual or legal obligations. As a user you have the possibility to cancel the registration at any time. Premature deletion of data is only possible if there are no contractual or legal obligations to the contrary.
Our website uses Google Analytics, a web analysis service of Google Inc. (,,Google”). Google Analytics uses so-called cookies. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. We use Google Analytics only with IP anonymization enabled. This means that Google will reduce the IP address of users within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area, which may exclude any personal relationship. Google Inc., based in the USA, is certified for the US European data protection agreement “Privacy Shield”, which guarantees compliance with the data protection level applicable in the EU. Processing is carried out in accordance with Art. 6 Para. 1 letter f DSGVO and § 15 Para. 3 TMG on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.
A click on the following button prevents the collection by Google Analytics by setting an opt-out cookie
For information regarding the handling of user data on Google Analytics, please refer to Google’s data protection declaration available at https://support.google.com/analytics/answer/6004245?hl=en.
Social media links
We have integrated social network links (e.g. Facebook, Twitter, and Xing) on our website solely as a means to provide links to their respective services. When you click on the text/image link provided, you will be directed to the relevant provider’s webpage. User information is transmitted to the respective provider only after you have been redirected through the link. For information on the handling of your personal data when using these websites, please refer to the respective data protection regulations of the providers you use.
In some cases, cookies are used to simplify website processes by saving settings (e.g. the provision of already selected options). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b DSGVO either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f DSGVO to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
You have the option to configure your browser settings to receive notifications about cookies and to selectively enable or disable cookies for certain situations or all cookies in general. You can also choose to have cookies automatically deleted when you close your browser. To manage your cookie settings, please use the following links that correspond to your browser:
- Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
- Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
- Safari: https://support.apple.com/kb/ph21411?locale=de_DE
- Opera: http://help.opera.com/Windows/10.20/de/cookies.html
You can also individually manage the cookies of many companies and features used for advertising. Use the corresponding user tools, available at https://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices
Modern browsers come equipped with a feature called “Do Not Track,” which allows you to specify that you do not want websites to track your browsing activity. By enabling this feature, your browser informs websites, applications and advertising networks that you prefer not to be tracked for behavior-based advertising or similar purposes. Information and instructions on how to edit this function are available from the links below, depending on the provider of your browser:
- Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=de
- Mozilla Firefox: https://www.mozilla.org/de/firefox/dnt/
- Internet Explorer: https://support.microsoft.com/de-de/help/17288/windows-internet-explorer-11-use-do-not-track
- Opera: http://help.opera.com/Windows/12.10/de/notrack.html Safari: https://support.apple.com/kb/PH21416?locale=de_DE
Please note that when cookies are deactivated, the functionality of this website may be limited.
Data transfer and recipient
Your personal data will not be passed on to third parties unless
- we have explicitly pointed this out in the description of the respective data processing.
- you have given your express consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO,
- the disclosure pursuant to Art. 6 para. 1 sentence 1 f DSGVO is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
- a legal obligation exists for the transfer pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO and
- this is required pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO for the processing of contractual relationships with you.
We also use external service providers, which we have carefully selected and commissioned in writing, to carry out our services. They are bound by our instructions and are regularly checked by us. With which we have concluded order processing contracts in accordance with Art. 28 DSGVO, if necessary. These are service providers for web hosting, sending e-mails and maintaining and maintaining our IT systems, etc. The service providers will not pass this data on to third parties.
Duration of storage of personal data
The duration of the storage of personal data is determined by the relevant legal retention periods (e.g. from commercial law and tax law). After expiry of the respective period, the corresponding data is routinely deleted. If data is necessary for contract fulfilment or contract initiation or if we have a legitimate interest in further storage, the data will be deleted if it is no longer necessary for these purposes or if you make use of your right of revocation or objection.
In the following you will find information on the rights of data subjects that the applicable data protection law grants you vis-à-vis the person responsible with regard to the processing of your personal data:
The right to request information about your personal data processed by us in accordance with Art. 15 DSGVO. We are happy to provide you with information about the processing of your personal data. We want you to know that you have the right to request information about the processing of your personal data. This includes details about the purpose of the processing, the categories of data being processed, the recipients or categories of recipients who have or will receive your data, the intended storage period, the right to rectify, erase, restrict or object to the processing of your data, the right to file a complaint, the origin of your data if we did not collect it, and the existence of automated decision-making, including profiling, and any related information you need. We are committed to being transparent and providing you with the information you need to understand how we use your data. Please don’t hesitate to contact us if you have any questions.
The right to immediately request the correction of incorrect or complete personal data stored by us in accordance with Art. 16 DSGVO.
The right to request the deletion of your personal data stored with us in accordance with Art. 17 DSGVO, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
The right, pursuant to Art. 18 DSGVO, to restrict the processing of your personal data if you dispute the accuracy of the data, if the processing is unlawful but you refuse to delete the data and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have filed an objection to the processing pursuant to Art. 21 DSGVO.
The right, in accordance with Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible.
The right to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority of the federal state in which we have our registered office or, if applicable, that of your usual place of residence or work.
Right to revoke consent granted pursuant to Art. 7 para. 3 DSGVO: You have the right to revoke consent to the processing of data once granted at any time with effect for the future. In the event of revocation, we will delete the data concerned without delay, unless further processing can be based on a legal basis for processing without consent. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation;
Right of objection
If your personal data are processed by us on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO, you have the right to object to the processing of your personal data in accordance with Art. 21 DSGVO, insofar as this is for reasons arising from your particular situation. If the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the requirement to indicate a special situation.
If you wish to exercise your right of revocation or objection, simply send an e-mail to firstname.lastname@example.org.